Organizations must provide a seamless experience for their customers and employees or risk losing them. The challenge of integrating systems to support a seamless experience has grown with the adoption of the cloud. More narrowly focused SaaS applications are replacing complex on-premises systems that offered this capability only after years of development and deployment. The world of integration often includes cloud to cloud and cloud to on-premises scenarios. Continue reading “Delivering a Better Customer Experience with Salesforce”
Ben is the President of Apps Associates. Ben is responsible for growing the company’s services & solutions portfolio to help its customers improve their businesses. Consistent with Apps Associates’ DNA, Ben brings a tremendous focus on establishing long-term customer partnerships and associate development.