Remote work and support services have moved to the forefront of the news and corporate agendas. With the COVID-19 crisis, organizations and employees are faced with a different set of work circumstances. While this health crisis climate is new to all of us, remote IT services is not new to Apps Associates. We have been providing them to over 50% of our client base since 2002.
Continue reading “Managing Projects Remotely? 5 Top Tips for Success.”
John is the Senior Vice President of Delivery at Apps Associates. John has been helping companies leverage their business systems investments for over 20 years. John has been involved with over 100 full cycle system implementations around ERP, CRM, EPM, Analytics and Integration platforms.
Our practice saw a huge uptick in customers who wanted to enhance their Salesforce experience. How could you blame them? Salesforce CRM is the powerhouse for data! Three hot products for our practice this year were CPQ, Field Service and of course, integrations. Let’s look at some of the success stories of 2019 here at Apps Associates and see if you’re in a similar situation to some of our clients.
Continue reading “Salesforce Practice 2019 Year in Review: Success Stories”
Jordan is a Staff Consultant at Apps Associates. 4x Certified in Service Cloud and Field Service Lightning, Jordan has a background in customer service and marketing. Current responsibilities include analysis and customization of Salesforce orgs for clients as well as research into new Salesforce applications that could be utilized in the future.