College gap year, spark plug gaps, offensive line gaps, financial stock gaps… There are many different types of gaps out there, but there is one that not all consumers of SaaS applications recognize. Gaps in application support. Yes, it is true, there are gaps that exist in supporting SaaS applications and the main gap is between the end-users and the standard support provided by the application vendor.
Continue reading “Application Support and Filling Gaps with Flexibility”
Darin Chipman is Director, Managed Services Presales, at Apps Associates. Darin has over 15 years of experience in Oracle applications and databases. Prior to joining Apps Associates, he led a global team that provided managed services for Oracle applications and databases running in private cloud, public cloud, hybrid, and on-premises.
Organizations must provide a seamless experience for their customers and employees or risk losing them. The challenge of integrating systems to support a seamless experience has grown with the adoption of the cloud. More narrowly focused SaaS applications are replacing complex on-premises systems that offered this capability only after years of development and deployment. The world of integration often includes cloud to cloud and cloud to on-premises scenarios. Continue reading “Delivering a Better Customer Experience with Salesforce”
Ben is the President of Apps Associates. Ben is responsible for growing the company’s services & solutions portfolio to help its customers improve their businesses. Consistent with Apps Associates’ DNA, Ben brings a tremendous focus on establishing long-term customer partnerships and associate development.
The proof keeps stacking up that companies are successfully hosting Oracle E-Business Suite (EBS) on the AWS Cloud. This winning combo of Oracle EBS and AWS Cloud produces reduced costs and increased performance that exceed customers’ expectations. Continue reading “Hosting Oracle E-Business Suite (EBS) on the AWS Cloud – Cost Saving”
Julian is the Marketing Director at Apps Associates and is responsible for developing and implementing the marketing strategy. Julian has a broad background in IT services marketing, communications, internet marketing, and sales support and has delivered successful marketing campaigns across the globe. Prior to joining Apps Associates, Julian held senior positions in Fortune 500 companies like Xerox and EMC Corporation.
Continue reading “The Importance of Defining Cloud Security Responsibilities”
Cyndee is the Information Security Officer and Director, Enterprise Governance and a Certified Information Systems Auditor (CISA). In addition to possessing a background in audit and compliance, Cyndee’s experience extends into IT security, user interface design, process improvement and information architecture. Prior to joining Apps Associates, Cyndee held positions at Charter Communications and Data Intensity.
In my webinar and ebook, I talked about the new methodology we’re using at Apps Associates to foster successful cloud adoption. In this post, I want to delve deeper into a particular aspect of cloud adoption that is crucial for success: change management. Continue reading “What is the most important change we need to make when adopting cloud technology?”
Greg Bouchillon is the Oracle Cloud Practice Director at Apps Associates LLC.
With 20 years of operational experience across a wide range of industries, Greg brings a track record of developing highly-efficient support centers and shared services operations groups with a skill for developing talent and creating mature operating models.
Continue reading “How Midsize Businesses Can Benefit from Cloud Computing”
Ravi Madabhushanam is a Solution Architect in the Infrastructure Managed Services Team at Apps Associates. He has worked with various clients in architecting enterprise class cloud environments, planning and executing cloud migration projects.