1. Shop Around Before You Ship
Organizations need an efficient freight rating process. Comparing prices and service levels among multiple carriers such as UPS, Fedex, etc. is key when cutting costs. In order to achieve a competitive advantage in a challenging business environment, you need to select a partner who provides a sophisticated solution which has the flexibility and tight integration to meet the unique business requirements of Oracle EBS Customers and comes with different deployment options, whether it’s on-premises or in the Cloud. Continue reading “5 Ways Oracle EBS Customers can Save on Shipping Costs”
The word can evoke images of grain towers or underground guided missile chambers.
But living in today’s high-tech world…
Just the sound of the word can cause dread for what may follow. In tech circles, the word “silo” is rarely uttered in light or uncontentious conversation. It carries incredible negative connotation, perhaps because it often creates havoc. The impact of silos grows every day, especially in technology-driven companies (nearly all of us) where collaboration and nimbleness is increasingly more critical to success. Continue reading “Keep the Silos on the Farm”
Organizations must provide a seamless experience for their customers and employees or risk losing them. The challenge of integrating systems to support a seamless experience has grown with the adoption of the cloud. More narrowly focused SaaS applications are replacing complex on-premises systems that offered this capability only after years of development and deployment. The world of integration often includes cloud to cloud and cloud to on-premises scenarios. Continue reading “Delivering a Better Customer Experience with Salesforce”
The proof keeps stacking up that companies are successfully hosting Oracle E-Business Suite (EBS) on the AWS Cloud. This winning combo of Oracle EBS and AWS Cloud produces reduced costs and increased performance that exceed customers’ expectations. Continue reading “Hosting Oracle E-Business Suite (EBS) on the AWS Cloud – Cost Saving”
In Part I of this post, we explored the benefits of a Salesforce Customer Community, as well as some of the challenges one may encounter in actual implementation. Specifically, we identified the challenge of account access facing external, customer users. If your organization utilizes the standard Salesforce Account Model with a hierarchy of accounts, your customer contacts may be listed on service cases for multiple accounts if they act as contacts to cases for more than one bill-to or ship-to site. This will become a larger issue once your customers begin creating their own support cases from your Customer Community. We saw last time that our customer, John Doe – who is a contact Acme Corporation in Waterbury, CT – is only able to create cases for his default account: Continue reading “The Problem with Community Case Management and How to Solve It- Part II”